
Every major event within UNV begins with a needs assessment (NA). That’s the right thing to do, isn’t it? Unless we know what needs to be done at the event, how do we prepare for it? But there has been this buzz in the recent months that there’s a “NA fatigue” among the colleagues, especially after a very low response to the NA survey for this year’s General Staff Retreat. So when GLOW was announced, NA kind of became a taboo word! But, surprise, surprise, there’s a Needs Assessment Team even for GLOW!
The GLOWeb Editor recently interviewed Robert Toe, Needs Assesment Team Coordinator, to find out what his team has done to overcome the “fatigue” and energize the colleagues to participate in the needs assessment exercise. And how it has made a difference. Read the interview because it does spring up more surprises!

